Terms of Sale

Please read this agreement carefully! It contains very important information about your rights and obligations, as well as limitations and exclusions. By purchasing a product on the sites, you are also bound by the privacy policy and terms of use, which are incorporated herein by reference. Please note that the terms of use contains a mandatory dispute resolution clause that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions. If you do not agree with these terms, do not order/keep your products.

PRICE AND AVAILABILITY

Some of the Products featured on the Sites are displayed for promotional purposes only and may not be available for purchase through the Sites. All Products offered for purchase on the Sites are subject to availability. The prices stated for such Products are subject to change without notice.We may make improvements and/or changes in the products and/or the programs described at any time without notice.

PROMOTIONAL OFFERS

All promotional offers made on the Sites are limited to purchases made from us. Purchases must be made during the specified promotional period to qualify.

ORDER ACCEPTANCE

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. Unless otherwise agreed to by us, payment must be received by us prior to acceptance of an order. Notwithstanding the foregoing, we may in its discretion choose not to charge your credit card until your order has been shipped. We may process payment for and ship parts of an order separately. Some situations that may result in cancellation include limitations on quantities available for purchase, inaccuracies or errors in Product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will attempt to contact you if all or any portion of your order is cancelled, or if additional information is required to accept your order.

PAYMENT METHODS

For your convenience, we offer a wide array of payment methods to complete your purchase on our website:

a.Credit/debit cards

The payment amount is authorized and held by your financial institution at the time you place your order. Unless otherwise agreed to by us, payment must be received by our prior to acceptance of an order. Notwithstanding the foregoing, we may in its discretion choose not to charge your credit card until your order has been shipped.

b.PayPal®

PayPal is a convenient and easy way to pay. Per PayPal, you can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don’t have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out in a few clicks.

ORDER CONFIRMATIONS AND CANCELLATIONS

a. What sort of order confirmation will I receive?

Once you place your order at the end of the checkout process, we will confirm your transaction with an order number. We recommend that you print and save a copy of this page for your records. With your permission, we’ll also send you an order confirmation by email.

b. Can I change or cancel my order before it has shipped?

Because we strive to process orders quickly, there is only a brief period of time (3 hours) during which you may change or cancel an order.

SHIPPING AND DELIVERY

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
This date is based on the stock status of the product ordered and your choice of standard or express shipping. Product title passes to you when the Product is shipped. You have thirty (30) days to notify us of any missing, wrong, or damaged portion of your purchase in accordance with the provisions set forth in this Section or we cannot be held responsible for these issues.
We strive to keep all products sold on the Sites in stock, but high demand occasionally results in delayed shipment.
Please note that the number of days quoted for standard refers to transit time only. Additional time (typically 1-2 business day) is required for processing in-stock orders.

RETURNS AND EXCHANGES

Satisfaction is guaranteed on all Products purchased by consumers directly from our website.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.

PRODUCT QUESTIONS AND COMMENTS

We do welcome and value feedback on our existing products, and we make every effort to address questions or concerns that are raised by our customers. If you wish to comment on a product or if you have a question about or concern with any of our products, please consult and follow the instructions. Notwithstanding the foregoing, our use of your information shall be governed by the our Privacy Policy. Any feedback you provide about products, whether on this Sites or otherwise, shall be deemed non-confidential and governed by our policy on submissions, and we shall be free to reproduce, use, disclose and distribute the feedback for any purpose whatsoever.

LIMITATION OF LIABILITY

We do not warrant, endorse, guarantee or assume responsibility for any product advertised or offered by a third party through the sites or any website featured or linked to through the sites, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. We will not be liable for the offensive or illegal conduct of any third party. You voluntarily assume the risk of harm or damage from the foregoing. The foregoing limitations will apply even if a remedy fails of its essential purpose and to the fullest extent permitted by law.

CONTACT US

We’re dedicated to better product, and better service. Our goal is to provide you with exceptional service for your products. At any time, if you experience a problem with your product, we’re ready to help.
For assistance with your product, please email us at contact@obbotech.com